News: UNMETERED.Direct/DSL - AB/BC Network Maintenance

Please note this is a system generated message. This is a reminder advisory that the planned activity Network maintenance is to start on September 19, 2018 at 18:01 Pacific time. Thank you for your understanding as we strive to ensure the reliability of your services.

Advisory details

Maintenance window: September 19, 2018 at 18:01 Pacific time - September 20, 2018 at 01:00 Pacific time


Additional information

TELUS has been informed by the Building Landlord at 555 West Hastings Street, vancouver BC that they will be performing some power maintenance at the complex. The purpose of the maintenance is to perform an emergency repair on the Electrical Vault - Phase One (Low-Rise Portion). This work involves an electrical shutdown to the low-rise portion of the complex for approximately 4 hours. TELUS does not expect any impact to your services during the maintenance window as there is sufficient power support for the duration. 

Reason for release

Building Landlord needs to perform a power maintenance change activity on the infrastructure that impacts your services with us. The activity is needed due to building power maintenance
This maintenance will help ensure your service continues to work how and when you want it to
TELUS has made every effort to select a time which is a low usage time for all customers affected by this activity